Service Assurance and Keeping Up with the Demand to Deliver New Services - IPTV, data, VoIP, Wireless

Friday, April 8, 2011 by Eden Mondanaro
Service Providers are constantly looking for ways to speed delivery to market without compromising quality. Automation is the only way to effectively accomplish this task. Manual solutions and CLI are labor intensive and error prone which results in lost revenue and customer dissatisfaction.

A single system to automate repeatable processes not only makes the fulfillment process significantly quicker but also eliminates costly errors. But it can't stop there. Once services are deployed,...Read More »

Boeing increases their network operational efficiencies, while reducing management and software maintenance costs with Redcell from Dorado Software

Wednesday, February 9, 2011 by Eden Mondanaro
One of the awesome things about working with network infrastructure management software is that we can see our products produce real results in the real world! And one of the most gratifying things in any business is seeing continued, happy customers. In that regard, we'd like to express our appreciation to Boeing.

In 2008 Dorado Software was honored to be chosen by Boeing Advanced Systems to manage a high-speed electrical network that connects The Boeing Laboratory Network and real-time...Read More »

Automate IT Operations - Agentless Network Management

Tuesday, October 5, 2010 by Eden Mondanaro
IT infrastructures are a collection of disparate and converging products, yet all of these technologies must be configured and monitored to ensure viability of mission-critical applications and services.

Deploying, configuring and managing a variety of complex voice and data devices from the same vendor - let alone multiple vendors - is a daily battle that challenges even the most experienced administrator. No matter what software solution you decide to use for managing complex services and...Read More »

Q: 1 device, 9 engineers, 9 different configurations... Which one is correct?

Wednesday, September 8, 2010 by Eden Mondanaro
A: All of them
When configuring devices, many people can all be right!
With multiple configurations, how can you streamline and create consistent operations? It can't happen until you have an accurate audit of your configurations. 
 
"What do I have? How is it configured?" To know that takes power. Configuring devices and services is an art form and because there are many interpretations - all of them can be valid. 

Some folks use PERL, some use software and some use scripts. There is no right or wrong - but there are severe consequences for...
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Compliance and the network

Thursday, August 19, 2010 by Alan Taylor
Let’s dwell on IT and network compliance monitoring for a moment.

Typically when someone says this, most individuals either look for the exit or see an opportunity for a nap. But compliance, as a subject matter, doesn’t have to be down there with M&M sorting or Actuarial Science (no offense, it’s just that, on the surface, that sounds a little dry). It’s a serious matter that helps with more than just meeting regulatory requirements.  And it’s probably one of the top 10 most important matters...Read More »

Service Provider Fulfillment and Assurance - Keep Those SLAs

Wednesday, August 11, 2010 by Eden Mondanaro
Problem! Service Providers lose millions of dollars annually because of poor processes during the provisioning process. 
 
Partially integrated business and operation support systems force operators into manual and tedious processes such as manual CLI, validation, and data entry. We all love our excel forms, but that data is only as good as the last person who entered it. So manual and tedious processes result in slow, error prone provisioning that ultimately reduce efficiencies, upset customers...
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Discover Hidden Resources

Friday, July 23, 2010 by Alan Taylor
One of the most troubling aspects of network management, especially managing a far-reaching network is the potential for undiscovered devices and assets. Not only are undiscovered devices a potential liability in terms of updates, network drain and unmonitored activity, they also pose lost revenue potentials. IT audit software and IT inventory software is a high-priority when discovering devices complex, multi-vendor environemnts.
IT Inventory Software
Dorado's Redcell Inventory Management Solution can solve the...Read More »

Mobile opportunities in health care IT

Tuesday, March 9, 2010 by Eden Mondanaro
Today I came across a nice article in Channel Insider by Leah Gabriel Nurik titled, "Health Care Opportunities Beyond Economic Stimulus." 

Here is a summary of the article: "Opportunities in health care IT reach beyond what is funded by the economic stimulus package. A new solution offered by technology service provider Manage Mobility enables health care providers to use their mobile devices to keep an eye on elderly patients who may otherwise be at risk."

Leah profiles one solution in...Read More »

Cable network provider first to test LTE in Belgium

Tuesday, March 2, 2010 by Alan Taylor
Source: Total Telecom

Telenet, one of Belgium's first broadband providers to invest in LTE technology, said yesterday that it will start testing a LTE network offering with expectations to offer the superfast network to consumers sooner than its competitors.

No news about network monitoring and management software related to the LTE tests. One would expect an effective SoA solution would incorporate effective network auditing and availability management systems along with the tests. Perhaps they...Read More »